Effective Date: August 25th, 2025
Entity: Happy Outing LLC (“Happy Outing,” “we,” “us,” “our”)
This Privacy Policy explains how Happy Outing collects, uses, shares, and protects information when you use our Service.
This Privacy Policy explains how Happy Outing collects, uses, shares, and protects information when you use our platform, websites, and related services (the “Service”).
By accessing or using the Service, you agree to this Policy. If you do not agree, you must not use the Service.
1. Scope
This Policy applies to all information collected through the Service and related websites.
For custom registration fields created by an Organizer, the Organizer is the “data controller” and Happy Outing acts as a “processor.” Organizers are responsible for the content of their custom fields and any information they request from Participants.
2. Information We Collect
We collect the following categories of information:
Account Data: Name, email address, and password (stored in hashed form).
Organization Data: Organization name, billing contact, and account-level information.
Event & Registrant Data: Information submitted by Participants during event registration, including custom field responses. Only confirmed Registrants count toward Event capacity and billing.
Payment Metadata: We do not collect or store card numbers. Our payment providers (e.g., Stripe) provide us with limited metadata, such as transaction confirmation and subscription status.
Technical Data: IP address, browser/device details, cookies, and analytics logs.
Communications: Support requests, customer service correspondence, and feedback.
3. Prohibited Data
Organizers may not use the Service to collect sensitive or prohibited categories of data, including:
Social Security numbers or other national ID numbers.
Full payment card or bank account details.
Health or biometric data.
Government-issued IDs (except where legally required and disclosed to the registrant).
Sensitive categories such as race, religion, union membership, or sexual orientation.
Precise geolocation data.
Information from or about children under 13.
If such data is identified, we may suspend access and request deletion.
4. How We Use Information
We use the information we collect to:
Provide, secure, and improve the Service.
Process payments through third-party providers.
Communicate with you regarding support, updates, and account issues.
Send promotional or marketing communications (with opt-out options).
Detect, prevent, and address fraud or misuse.
Comply with applicable laws and enforce our Terms of Service.
5. Sharing with Third Parties
We do not sell personal information.
We share information only with trusted service providers necessary to operate the Service, such as:
Infrastructure and hosting providers.
Payment processors.
Email and messaging platforms.
Analytics and monitoring tools.
CRM, finance, and support systems.
These providers are contractually bound to safeguard the information and may use it only for the services we request.
A list of subprocessors is available upon request.
6. Data Retention
We do not automatically delete Event data. Organizers control deletion of Events or accounts. Deleting an Event or account permanently removes related data from the Service.
We may retain limited records (e.g., invoices, transaction logs) as required by law or compliance.
Service Discontinuation: If Happy Outing permanently shuts down, we will use reasonable efforts to allow Organizers to export data before shutdown. After that period, Event data will be securely deleted.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect information. However, no system is completely secure. We cannot guarantee absolute protection against unauthorized access or loss.
We will provide legally required breach notifications if a data breach occurs.
8. International Users & GDPR
The Service is hosted in the United States.
If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you may have the following rights under GDPR:
Right to access the personal data we hold about you.
Right to correct inaccurate data.
Right to request deletion of data.
Right to object to or restrict processing.
Right to data portability.
To exercise these rights, contact us at [Support Email].
Where required, we will execute a Data Processing Addendum (DPA) with Organizations acting as controllers.
9. U.S. State Privacy Rights
Certain U.S. states (e.g., California, Colorado, Virginia, Connecticut, Utah) provide residents with specific rights:
Right to know what personal data we collect.
Right to request deletion.
Right to request correction.
Right to opt out of certain data sharing (we do not sell data).
To exercise your rights, contact [Support Email].
10. Cookies
We use cookies and similar technologies to support authentication, preferences, analytics, and performance.
Essential Cookies: Required for login, security, and core features.
Analytics Cookies: Measure usage and improve reliability.
Preference Cookies: Save your settings and preferences.
Marketing Cookies (if enabled): Support advertising or campaigns.
You can manage cookies through your browser settings. In EU/UK regions, a cookie consent banner is displayed for non-essential cookies. See our Cookie Policy for more details.
11. Children’s Data
The Service is not directed to children under 13, and we do not knowingly collect information from them. If we learn that we have collected such information, we will delete it promptly.
12. Your Rights & Choices
You may:
Update or delete your account.
Delete Events (permanently removes associated data).
Opt out of marketing emails at any time.
Contact us at [Support Email] to exercise privacy rights.
For payment-related rights, please see our Refund & Cancellation Policy.
13. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Effective Date. Material changes will be communicated via email or in-app notice.
14. Contact
Happy Outing LLC
336 E. College Ave. Suite 301Tallahassee, FL 32301
Contact: support@happyouting.com